We give you dated photo documentation and a clear repair scope so you can file your claim with confidence, and we're on the roof when the adjuster inspects it. The initial inspection and the adjuster meeting are free. You stay in charge of your claim; our job is to make sure the damage on your roof is documented and repaired right.
We get on the roof and document every bit of damage with dated, geo-tagged photos — the kind of evidence insurance companies require to approve a claim.
We give you a written report with photos so you can open the claim with your insurance company. If you need help, we walk you through what information they'll ask for.
We're on your property when the insurance adjuster does their inspection, to point out damage that's easy to miss from the ground.
We compare the insurance company's estimate with the actual repair. If items are missing, like materials, labor or current building code requirements, we send you and your insurer our documented repair estimate for those items.
Once the claim is approved, we schedule the work and do it with our own crew, no subcontractors.
Without clear, dated photos of the damage, it's easy for an adjuster to underestimate the extent of the problem. We document everything before the claim is even opened.
Insurers sometimes classify real hail or wind damage as wear and tear. We know how to tell the difference and back it up with technical evidence.
An estimate based on generic or outdated pricing won't cover the real cost of the work in San Antonio. Our repair estimate uses current local material and labor costs, itemized so everyone can see what the work actually costs.
Sometimes more damage shows up once the old roof comes off, like rotted decking. When that happens we stop, photograph it and let you and your insurance company know before we continue.
The inspection and initial report are free. We only charge for the repair or replacement work, and that cost is usually covered by your insurance company once the claim is approved.
It's not required. We'll be on the roof with the adjuster to show the damage we documented, so nothing gets missed.
Ask your insurance company for the reason in writing. If it has to do with the condition of the roof, we can give you additional photos and technical documentation to include when you ask them to reconsider. For coverage disputes, a licensed public adjuster or an attorney can help you.
From inspection to claim approval usually takes 1 to 3 weeks, depending on the insurer. Once approved, the repair itself takes another 1 to 3 days.
Yes, we work with any insurer operating in Texas. We're not affiliated with any insurance company; our job is to document the damage honestly and repair your roof right.